HCFA-1500 (Black & Red), UB92 (Black & Red), and ADA Claims are processed daily in large volume. The forms printed in non dropout black ink or hand written claims are scanned and routed to key-from Image Process (KFI) where double blind data entry is performed. The HCFA 1500 & UB92 forms printed in red dropout ink or type written are scanned with red bulb to remove the background & routed to OCR engine. The field content filled up by OCR engine is validated and claim is processed using Reject Repair Process (RR). The documents which cannot be OCR'd with more than 80% accuracy are sent to Key-From Image Process.

The scanned images are sent to the Processing Center in batches where trained operators process these images using set of rules called "Keying Requirements" which are devised after detailed understanding of the client's requirements.