Sweans BPO’s infrastructure is specifically designed with
- facilities for 24 x 7 operations
- Multiple locations in Kerala to offer Continuity in business.
- Uninterrupted power Supply for 24 hours with separate DG sets and UPS.
- Managed Building with Security and other safety measures.
- Robust highly reliable network infrastructure with multiple redundancies.
- Access card Protected workplace.
- Biometric access Protected eight seat area for highly confidential operations along with Physical Security protection.
Outstanding customer care with the help of smart associates and word class technology. Sweans BPO is committed to use the latest technology, always pushing the boundaries of what's possible today to ensure that our customers stay a step ahead of their competitors.
Technology at Sweans.
At Sweans, we understands that technology is the biggest enabler for us and our customer's business requirements. In order to provide our customers with the world-class service, we have installed the latest technology infrastructure and partnered with some of the top names in the IT and telecommunications industry.
Hardware platform at Sweans includes industry standard hardware from Avaya Technologies, Nortel Networks, Cisco Systems, HP Computers and Sun Microsystems to handle high volume of voice and data between the customer and Sweans Facility.
CAT 6 AMP cabling
Scanned and Documented Data Points.
Floor mount Rack 42U
Adequate connectivity to Internet from different ISPs including Airtel, Reliance, BSNL, Asianet etc.
PRI links connecting to US PSTN for outbound and Toll free inbound voice communication
Global Free phone numbers and US Domestic Toll free numbers.