Digital economy has proved to be a boon for the lawyers as most of their work is easily available. The Digital Marketing in the Legal Sector report, which is published in “The Lawyer”, is based on the recent activities and the challenges in digital marketing within the legal sector. The findings of this report was entirely related with the views of more than 150 marketing professionals within the legal sector. Some of the key findings are :
Digital marketing:
Digital marketing is economical than traditional marketing and the outcomes demonstrates that financial support is lacking in understanding digital marketing and its importance to marketing. How the respondents profess their on and offline marketing helps to realize this importance. ROI plays a vital role as a barrier towards the effective investment in digital marketing.
Effective and in demand content marketing:
Content creation is one of the major aspect which has to be considered while recruiting into the legal sector marketing as it is the most effective digital marketing discipline for law firms. This clangs with the websites of the law firm and their insights in the form of articles, publications and video.
Dominant mobile users:
Most of the law firms are set up adequately to manage the experience of the customers for the dominant users of mobile.
Yet to align data and communications:
Engaging clients with the help of digital content is turning into a novel certainty in terms of marketing. Pushing messages to your customers is the most important thing than to expect them to engage and attract as customers always expect increased automation. Integration of the emails and CRM also helps the engagement of the customers. eCRM sometimes is an immature strategy.
Behavior of the clients is fluctuating:
Websites are the influencer’s and they help in achieving more clients shaping their decisions according to the reviews from the other customers.
Customer’s behaviors are changing in relation to the digital technology which is the result of the increasing use of digital marketing leading to more conversions. Clients coming through direct referrals are also interested to verify your products or service on the website first and then take a final decision. They are ready to spend more time on digital platforms as there is huge level of competition in the market. Now a day’s customers trust digital technologies than any other forms of marketing. Hence communication by digital means has increased considerably.
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I’m Ajay C Thomas, Founder & CEO of Sweans Technologies Ltd, a global agency specializing in website design, branding, web application development, and eCommerce, serving clients around the world with proven success.